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Legal & Privacy Policy

Last Updated: November 2014


The web site (otherwise known as the “Site”), is published by Hotel Guanahani & SPA SAS (a French société par actions simplifiée) (hereafter “Guanahani”). Hotel Guanahani & SPA SAS is organized and existing under the laws of France and registered under n° RCS Basse Terre 332 773 613, with a share capital of EUR 27,941,022, with the Registre du Commerce et des Sociétés, whose registered office is located at Lieudit Marigot, Anse du Grand Cul-de-Sac, 97133 Saint Barthélémy, France. The publication director, and legal representative of the company, is Marc Stad, President.

The use of the Site is subject to the terms and conditions described below (hereafter the “Terms and Conditions”), whose purpose is to define the terms of access and use of the Site by any person (hereafter the “User”). Guanahani reserves the right to modify and update, at any time, the Terms and Conditions and/or the Content of the Site. When accessing the Site, Users shall be deemed to have accepted without reserve the Terms and Conditions and the Privacy Policy. The Terms and Conditions are governed by French law. To the extent permitted under applicable mandatory law, any and all disputes arising from the Content or the use of the Site shall be subject to the exclusive jurisdiction of French courts.

The Site has been developed and conceived by: Pentagram, 204 5th Ave.; New York, NY 10010; +212 683 700;

The Site is hosted by: WP Engine, 405 Lavaca St., Suite 1000, Austin, TX 78701; T: 1 800 973 6446;

Le Guanahani
Grand Cul-de-Sac, 97133 St. Barthélemy, FWI
T: +590 590 52 90 00



The Site and any content featured or displayed on the Site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations, data, files, trademarks, designs and models, as well as any software used in connection with the Site (hereafter the “Content”) contain confidential information or information protected by existing intellectual property right legislation or any other law. Unless specified otherwise, intellectual property rights relating to such Content are the exclusive property of Guanahani. Guanahani does not grant any license or any other right except for the right to access and use the Site. The reproduction of all or any part of the Content is authorized solely for personal and private use. Any and all reproduction and use of copies of the Content for other purposes are explicitly forbidden. Users may not copy, modify, create a derived work, reverse engineer, decompile, disassemble, grant, sublicense or transfer, in any way what so ever, any and all element of the Content or the Site.



1. Limitation of liability
Guanahani commits itself to ensuring, to the best of its ability, that the information posted on this Site is correct and up-to-date. Guanahani reserves the right to correct, at any time and without prior notice, the Content of the Site. However, Guanahani cannot guarantee the correctness, precision, thoroughness or completeness of the Content available on the Site and encourages Users to contact Guanahani directly. Guanahani does not control all risks related to the use of the Internet, and draws the User’s attention to the potential risks involved by the use of the Site. Guanahani shall not be held liable for: any Site interruptions; any bugs, display errors or error downloading the web pages of the Site; any errors or omissions contained in the Content available on the Site; any and all damage resulting from a third party’s fraudulent intrusion; or any direct or indirect damage, whatever its cause, nature, origins or consequences, resulting from the access to the Site or any Content coming directly or indirectly from the Site.

2. Hypertext links
The Site may include links to other websites or other Internet sources. Guanahani cannot control these sites and external sources. Therefore, Guanahani shall not be held liable for those sites and external sources and declines any responsibility for the content, advertising, products, services and any other material available on or branching off those sites and external sources. In addition, Guanahani shall not be held liable for any damage or losses, true or alleged, deriving from the use or from having trusted the content, or goods and services available on those sites or external sources.



Guanahani committed to safeguarding your privacy while visiting its web site. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes gathering certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we collect and the ways in which this information is used. This Privacy Policy sets out the basis on which we will process any personal data we collect from you or that you provide to us. This Privacy Policy applies to information we collect on the Site, and through email, text, and other electronic messages between you and the Site. Please read the following carefully to understand our practices regarding information collected on this Site. By visiting the Site, you consent to the terms of this Privacy Policy.

1. What information is collected about me?
Guanahani collects and process Users’ personal data in conformity with French Law n°78-17 of 6 January 1978.
We may collect two types of information about you when you visit the Site, personal and non-personal (or aggregated) information. The term “personal information” refers to data you voluntarily provide in connection with the use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site. Personal information includes, for example, data submitted in connection with our services, such as your name, email address, phone number, company affiliation, physical address and/or certain other personal information. We may ask you for personal information when you request information from us, enter a contest or promotion sponsored by us, or when you report a problem with the Site. The information we collect on or through the Site may also include records and copies of your correspondence, if you contact us, your responses to surveys we may ask you to complete for research purposes, details of transactions you carry out through the Site, and the fulfillment of your orders. We are working closely with certain third parties (including, for example, business partners, contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and we may also receive personal information about you from them.

We may collect additional personal information in connection with online reservations. If you decide to make an online reservation, you will be linked to a separate interface. The reservation interface is designed and administered by third-party vendor and hosted by that vendor’s own hosting partner. Reservation data is handled by our vendor exclusively for the purpose of processing the transactions. In addition to being asked to provide the types of personal information discussed above, for purposes of making a reservation through the Site, you may be required to provide sensitive personal information, such as your mailing address, telephone number, email address and credit card information. When you make a reservation, your personal information goes into a central reservations database that can be accessed by our affiliates. Information collected as part of the reservation process is used as described in this Privacy Policy, whether or not you actually use the reservation. Guanahani cannot expressly warrant the operation of the reservation web site and/or matters relating to its security once you log on. Be sure to log off when you are done using the reservation site.

Guanahani may also collect non-personal information, or “aggregated data,” from you when you visit the Site. The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site). Additionally, with regard to each of your visits to our Site, we may automatically collect certain types of technical information, including, for example, the Internet Protocol (“IP”) address used to connect your computer to the Internet, your browser type and version, time zone setting, language setting, browser plug-in types and versions, and operating system and platform.

2. How is my information used?
Guanahani considers the personal information collected on this Site to be confidential. We will not sell, rent, or share your information without your consent except in accordance with this Privacy Policy or for the purposes disclosed on any online form or location on this Site where you provide personal information to us.

We use the personal information you provide to respond to your requests and to allow you to participate in our promotions, surveys, subscribe to our email or postal mail lists, or provide you with information or services. For these purposes, data is transferred outside of the EU(European Union).

Aggregated data about your Site visit is used to improve the Site and to guide the development of new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve, and promote use of the Site. In connection with such purposes, Guanahani may share aggregated data with third parties collectively, in an anonymous way, which does not reveal personal information about individual Site users, or identify who they are or how to contact them.
To the extent required or permitted by law, any information regarding the use of our web site (personal and non-personal) may be disclosed to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to collect debts, fight fraud, or protect the rights or property of Guanahani, our customers, our web site, its users or third parties, or when we otherwise believe in good faith that the law requires it.

3. How can I change my information or preferences?
We respect your right to control how your personal information is used. If, after consenting to our use of your personal information, you later decide that you no longer want Guanahani to include you on its mailing list, otherwise contact you, or use your personal information in the manners disclosed in this Privacy Policy or at the Site, simply tell us by sending an email to

If you have opted to receive communications from Guanahani, and need to change your information, such as your mailing address, email address, etc., you must unsubscribe and then register or submit your personal information anew.

4. What about cookies and web beacons?
To enable features at the Site, we may use cookies or web beacons on this web site, in emails or email advertisements, or in advertisements on other web sites. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, help us provide you with customized content and allow us to learn about your visit. A cookie is an Internet device composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

Web beacons, also called web bugs, pixel tags, or clear GIFs, help us measure the effectiveness of our online advertising and/or email campaigns by, for example, counting the number of individuals who visit our web site or the number of individuals who open or act upon an email message. We may allow third parties to compile information or aggregated statistics from our use of web beacons to help them assess the effectiveness of online marketing and to enable us and our advertisers to deliver more targeted advertising opportunities. This means that users see advertising more likely to be of interest to them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads.

We use cookies and web beacons primarily to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our site and in our Internet advertising. While in the process of browsing our site, you also provide us with information that doesn’t reveal your personal identity–what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. Some of the information we collect using web beacons may be personally identifiable. We may combine this information with other personal information we have collected about you to better tailor our marketing or web site content to you and may use this information for other purposes, such as internal research. We do not connect aggregated data to any name, mailing or email address, or other personally identifying information and do not allow unrelated third parties to access personal information from our use of web beacons.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they are linked to the Site. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties. These third-party advertisers or linked websites are subject to their own privacy policies, not this Privacy Policy. If you do not want to accept cookies placed by these companies, you can disable cookies by adjusting the settings on your web browser.

5. What web sites does this policy cover?
This Privacy Policy applies only to Guanahani may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Guanahani. We are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or review their on-line policies to obtain information about their data collection practices before submitting any personal information or other sensitive data.

6. How do we protect personal information collected on this site?
Email communication to and from our web site is not secure unless clearly noted otherwise. This is a risk inherent in the use of email. Please be aware of this when requesting information or sending information or forms to us by email. We take reasonable precautions to protect from loss, misuse, and unauthorized access, disclosure, alteration and destruction, our internal database created from online activity on the Site. However, Guanahani does not warrant or represent that its level of security meets or exceeds any particular standard. You should keep in mind that no Internet transmission or storage database is wholly secure or error-free.

7. What about policy modifications?
Guanahani reserves the right to change this Privacy Policy at any time. Notice of changes will be published on this page by posting the revised policy with the revision date on this page. Your use of the Site after a change to this Privacy Policy has been posted constitutes your acceptance of those changes.

8. How can I ask a question or raise a concern?
If you have questions or concerns about our policies or data use, please call +590 590 52 90 00 or email us at You may also write to us at: Le Guanahani, Attn: Marketing Department, Grand Cul-de-Sac, 97133 St. Barthélemy, FWI.